Shipping policy

Shipping

Our candles are carefully prepared and typically dispatched within 1-2 business days from our studio in Johannesburg. Once shipped, standard nationwide courier timelines apply.

 

Order Delivery

Orders being delivered to major centres in South Africa generally arrive within 2-3 business days after dispatch from our Johannesburg studio. Deliveries to outlying areas may take a little longer.

 

Order Tracking

You’ll receive updates regarding your order as  it moves through each stage. If you’re unable to track your shipment or would like additional assistance, please email us at info@hevifragrancehouse.com with your order number, and we’ll be happy to help.

 

P.O. Boxes

At this time, we’re unable to deliver to P.O. Boxes.